tag:blogger.com,1999:blog-5763764290649132593.post8763152410816767838..comments2023-08-09T13:17:49.225+02:00Comments on CLOSED-LOOP: Some requirements are different...Anonymoushttp://www.blogger.com/profile/00990537252799084615noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-5763764290649132593.post-63432576348128988002009-04-16T18:19:00.000+02:002009-04-16T18:19:00.000+02:00There is a GREAT website that explains the Kano Mo...There is a GREAT website that explains the Kano Model in more detail. Check it out.<br /><br />www.kanomodel.com (direct link)<br /><br />or for further innovative examples go to www.c2c-solutions.comUnknownhttps://www.blogger.com/profile/08794574022308943845noreply@blogger.comtag:blogger.com,1999:blog-5763764290649132593.post-72597343059482835722008-11-25T19:14:00.000+01:002008-11-25T19:14:00.000+01:00I had to read this several times before I realised...I had to read this several times before I realised that there was a meaning to it. The "satisfied / dissatisfied" axis is talking about customer satisfaction, not about how well the requirement is satisfied. Maybe we need to use a different pair of words, like "delight / disappointment"!Immo Hünekehttps://www.blogger.com/profile/17107000566759440656noreply@blogger.com